Just like all the other reviews have said, this place is totally unsuspecting. When you walk in the front lobby is decorated with granite, tile, glass and high ceilings. I was offered a water right away. After I checked in I got a robe, and sandals. I was taken to the spa waiting area. The waiting area has a small water area, where you can soak your feet in warm water. Or you can rest on one of the couches. The receptionist gave me a warm shoulder wrap while I waited. I had a 1 hour Swedish massage, which was great. I got dressed and then got a pedicure. The salon only uses OPI nail polish and has updated colors. I loved my experience there. Will definitely be coming back.