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  • I was formerly a regular customer who was pleased with this car wash performance. I had recommended this to neighbors and whenever family visited, I made sure they used this car wash. Not so any longer. They continue to raise their prices, and create new, more expensive categories for the same services that were previously covered in my book of pre-purchases. I have watched the prices continually increase and the calibre of clean has deteriorated. Today I used my last voucher that I purchased for what used to be their Ultimate Plus. When I paid for the coupon book, Ultimate Plus included interior armour-all like treatment for the seats, dash, etc. Today I was told it would cost me an additional $10 for this treatment. And even worse, for the 2nd time in a month, I arrived home to realize my wheels were left filthy. When I questioned why I was being charged more the agent who checked me in said "well our products are very expensive and you should be grateful for the quality we chose to use". I only wish this business was grateful for its clients, as this is one who will drive on down the highway to find another location that is not Cobblestone. After penning this I began to read other posts. So sad. This was a busy, well received business in the area that continues to 'stick it to us'.. Cobblestone mgmt, listen up and improved your service and price structure please.
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