What a fabulous business that really knows the definition of customer service when it's such a rarity now.
First of all, they came the same day I called. What?!? Really?!? You're kidding, right?! NOPE!! They sure did.
Second of all, Zach was super professional and compassionate about my distress over my broken garage. He offered me options: To repair the broken pieces (but it wouldn't look pretty) or replace the door. Money is pretty tight for us, so I decided to go with the repair for now, but eventually replace it.
He did caution me on the fact that the repaired garage wouldn't look pretty, but that it would still be safe.
Well...lemme just say this...his repair was beautiful!! And the garage door looks pretty. You can ONLY tell it was repaired if I point out the small flaw, as it is nearly perfect. When we need to replace the garage they will be the only company I use.
Thanks for providing such amazing customer service, Zach & Apex Garage Door!!