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  • Usually love brick house and have been going since before the menu changed. Last time I sat in to eat I ordered the Mediterranean pork sandwich which came on a pita bread. My friend ordered it as well. It tasted delicious. Tonight I ordered it to go and when I got home saw it was served on a brioche bun instead of the pita bread as advertised. I called and told them of the mistake and they responded rudely insisting that it always comes on a brioche bun and it has to be special requested to come on a pita. I told them of my last experience and they essentially denied it happened. They weren't willing to help me or let me pick up a replacement pita and said they were busy and the most they could do was take my number and call me back. It wasn't until I told them it is advertised on the menu as being served on pita on their site that they begrudgingly let me pick up a pita. The food is great but the customer service is abysmal. Double check your take out orders before you leave.
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