Came here for their St. Patty's and the celebration was in no way busy. After 20 minutes of waiting at an empty bar we decided to leave after paying a $20 cover charge. We asked the person running the outside tent as to who we could see for a refund; they told us under no condition they could give it. I understand that there are stipulations on no refunds, but nowhere was it posted about such. 'So who should I see about this issue?' I asked who was running the both. They said they had no idea. So now we're in search of a reputable business that offers at least an acknowledgment to guests as they wait 20 minutes for a drink at an empty bar. I give utter urgency to not visit this bar under any circumstance if the customer service tonight reflects on their day-to-day activity and attentiveness.