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  • I gave them a second chance, but still no cigar. I came here with my mom for brunch. We were sat pretty quickly, which was really the highlight of the meal. It took a good 10 minutes before a waitress came by. We asked for coffee, which was brought promptly and we put our order in. Good, right? Well, we waited nearly half an hour for our food, and the entire time we were there, we were never offered a refill of our coffee. Come on, you're a diner! Coffee refills are pretty standard in diners. Our food finally came, and it was decent. But when she dropped off our food, the waitress said, "I'll be right back with your hashbrowns". Well, she never came back and we never got our hashbrowns. We waited another 10 minutes after we finished before she came to clear our plates. We told her we never got the hashbrowns, and she said, "Are you sure?" Well, I wouldn't be saying that just to clown around. At least she did the right thing and took them off the bill. But, it is still clear that they have major issues with their service. I know it's normally 'three strikes, you're out', but I'm not even going to bother a third time. Getting service here is like pulling teeth and when I have brunch I want to relax and enjoy myself, not constantly having to crane my neck looking for someone to acknowledge us. Sorry Diner Deluxe, I'm sticking to the Belmont Diner in Marda Loop.
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