Ordered with several people in my office for pick up. I understand that things go missing when there are several orders. Everything in my order that I did receive was great! However, my berry shake was missing and I called to try to be reimbursed. I called once, explained my shake was missing and was told they would reimburse my card and then I was hung up on. No one confirmed my order number or anything information. I attempted to call back to confirm they had my order number and the information that was needed and I was hung up on again before anything could be verified. If I actually do manage to get reimbursed I'd give it a better rating because the food I did receive was good... but until then I'll be passing up ordering from this location.