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  • Bar Cocoa is brilliant idea! Beautiful little confections available for small fee - both money wise and calorie wise. It has all the hallmarks to be an exciting addition to the Uptown snack area. The deserts are fabulous - expertly made. The staff is friendly. The location is spot on (inside the Ritz, across from the Epicenter and many of the office towers Uptown). Why two stars then? All of the well done bits go to waste if there is no one to serve you the delights! I work Uptown and like many folks get a hankering for something sweet in the late afternoon, this would be a go-to place. But the last several times I walked over, there was no one around to serve me or take my money! Understand the value of someone buying a couple caramels or truffles is not nearly as high as a room at the Ritz or even a glass of wine at the bar... but it's disappointing customer experience to see all these beautiful treats behind glass and the no way to get to them. Unfortunately, they lost me (and anyone I drag along for a treat) as a customer because of this pretty significant gap.
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