Ace's employees have been incredibly helpful and nice every time I've gone to the store. The store itself is chock-full of great home- and yard-improvement stuff (tools, accessories, gadgets, etc), and the prices are very fair (especially when one considers the convenience of Ace's location and the idea of supporting a local business). For most of my small-to-medium-size home and yard needs, I'll skip the trip to Home Depot or Menards and stick to my neighborhood Ace Hardware.