Placed a order on line, said 20 minutes to pick-up. Arrived at store in 10 minutes, woman at counter answered the phone 3 times as we stood their waiting. After giving her our name for the order waited another 30 minutes until the order was ready. Their is no customer service here. After getting our food and going home around 3 to 5 minutes to get home, the wings were already cold. This was the first and will be the last time I ever order from here.