This is one of the best Olive Gardens in Phoenix. It is always clean and most of the staff are friendly and pleasing people.
We went to this Olive Garden for lunch this weekend and like always it was packed. Our waiter was the very sweet and on task! He was great and catered to every single one of our needs in a speedy manor.
My husbands food was not cooked correctly and we made the waiter aware of this. He then fetched the manager who was a horror to deal with and offered us nothing for their mistake, not even an apology. This was very frustrating after having such great service. The waiter took it off of our bill with us even saying anything more. I just think that it is pretty pathetic when managers do not step up and do their jobs correctly and then it becomes the waiters responsibility.
Thanks to our waiter Anthony, who has much better customer service then his "superiors"!