I have recently started this company cleaning my 4 homes. What I like most about this cleaning service is that they send you a quick survey of how they did with smiley faces or frowns. If your not happy, they will send someone out immediately to clean and fix what was wrong. Also, they can switch out your cleaning people for another team if needed. I LOVE Maria & Humberto because they do such a great job and you can smell the freshness when you come home and walk through the door! They are super friendly and always ask if there is anything specific that I need done. You can also leave a note or list. I can't say enough about this team and hope that they never get too busy to clean my homes. :)