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  • I hate I had to give them 1 star, zero is more appropriate. Doooooo not do it!!! This company is such a rip of they advertise under different names and the receipt leads you to believe the name of the business is We Clean Carpets. Our carpet was cleaned on 9/1 over the phone we were quoted $62 for 12 stairs and two other small room areas. When the tech arrived as expected we were told a regular shampoo would not cure the issue. We allowed this guy to upsell us on scotch guard cleaning for $149 with a promise that if anything occurs within 30days without a question the company would return and correct the issue. Welll here we are three weeks later calling the company requesting they return to correct the issue on the first step. Even after going up and down the stairs without shoes, as instructed by the tech, the dirt on the first step resurfaced two days after the cleaning. What happened to the scotch guard?? Giving the company the benefit of the doubt I called yesterday requested for a return visit to be told, send me a copy of the receipt and we will talk with the tech. No return call on yesterday. Called them back this morning to be told it would cost us $39 more for a tech to come out and properly clean the one step. Wait what? Isn't this what should have occurred $149 ago? Listen to me people RUNNN do not trust a company that looks you in the face and lie to you without blinking.
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