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  • Wow! AMAZING service! We went there to celebrate my birthday (be sure to join Applebee's loyalty club because they e-mail you a coupon for a free entree on your birthday!) and they honored our coupon even though I had not noticed that it was technically only redeemable at a different Applebee's location. Very classy! More importantly, the lovely manager, Abeer, was so gracious and cheerful about it. Instead of making us feel like she just did us a big favor by bending the rules for us, she was just delighted that we had found her Applebee's store, and she wanted me to have a wonderful time celebrating my birthday at "her" store. I actually thought she must be the owner of the business, she was so warm and welcoming. After the meal, she stopped by again to make sure everything had been to our liking, and I told her she had been so welcoming that I thought she must be the owner, and she actually started to mist up at the compliment. What a lovely lady! She must also be a solid manager, too, because EVERYTHING about our time there was spot-on: from the warm welcome at the door, to smiling friendly servers, to hot food being served piping hot and cooked as requested, to our check being brought over immediately when we were ready for it, to drinks being refilled promptly, etc.! This isn't the closest Applebee's to our house, but we signed my hubby up for the loyalty club for THIS Applebee's location and we'll make the extra drive to come back here! Abeer, if you are reading this, thank you for making me feel like a total VIP on my birthday! You are a fantastic manager and if I owned any service business, I would have made you a competing job offer on the spot. I am sure you have been a key to the success of every place you have ever worked!
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