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  • Tory Burch makes my heart sing. I love the high quality style, and the service is excellent! I have shopped both in Chinook Center and online and the service and product have been consistently exceptional. Wait until you read this story of exceptional customer service. I had a small, casual wedding in July 2013 and purchased both my shoes and wedding dress from Tory Burch (I posted pictures so you can see). The ladies at Tory Burch were enthusiastic, helpful and got me suited up, and even watered down with a diet coke while I shopped (seriously?? I never expected that kind of hospitality!). Fast forward a few months, I tried on my dress and....... I put on a "little weight". I needed to go up a size. The dress was unworn, and I brought it in and they went through the whole rigoramol again, (diet coke, friendly, helpful, compassionate) and i got the "new" correct size and was out the door. Now here's the kicker. Right before my wedding, I get a delivery to my home. Flowers! From Tory Burch, CONGRATULATING me! They have a fan for life. I tell everyone the story. They need to know how Tory Burch has gone above and beyond any retail experience I have had. They honestly have inspired me to do better, because I can see what a difference it makes.
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