Were they just having an off-day?
Look, I can handle terrible service. I lived in Russia for a while where you basically have to beg the staff to let you into the restaurant. But here our waiter actually fell asleep--a new one for me--and we had to wake him up to bring us the check. I realize it was slow, as we were the only ones in there, but this was a bit ridiculous.
Regrettably, even the food didn't redeem this place. The kimchi soup was tasteless, and the banchan were out of a jar. My fiance got the bulgogi, which we normally love but were dismayed to find was watery and bland. And insanely overpriced at $16 for a small plate. Maybe we ordered the wrong things?
Sigh. I've only had Korean a few times (all to great success) and really wanted this place to be stellar. Pearl Road it is.