I have had Cox for internet service for approx. 13 years now and after reading some of these reviews I guess I don't have it as bad as I thought. I thought $67 per month was a bit steep for just internet but maybe I should just be thankful I have fast and reliable service at my location. I do experience slow down occasionally and very infrequently outages. but I just checked my speed and this is pretty typical for me, Ping=13, Down=59.44, Up=5.10.
Paying my bill online is fairly painless.