Pros:
*decor and food are aesthetically pleasing
* Huge menu
Cons:
*overpriced for its quality
*service was terrible. Most waitresses don't understand English.
*I feel scammed (read below for the reason)
The waitress gave us the option for the dessert to arrive at a set amount of time but her explanation did not explain if it starts at the time the food is ordered or after the main course is served. She suggested 20 minutes but my friend and I thought that was not enough time so she has changed it to 25 mins instead. Once our food arrived 10-15 mins after ordering, we were asked to move to another table because the place was packed. When we were still in the middle of eating the main course, the waitress brought the dessert out. I have asked her if she could placed it back in the fridge since we just started eating not long ago. She was arguing with us since the order said serve in 25 mins but we both thought it was after the main course is served. She ended up putting it back to the fridge . I have ordered a pepper sauce pork cutlet spaghetti on grilled plate and my friend ordered a pepper sauce beef cutlet rice on grilled plate. Both of us felt that there were too much pepper. We both tried to finish it since it was 12.99 per plate but it was almost humanly impossible. My throat and esophagus were burning at the end. When we told them we were ready for dessert, the green tea cheesecake was super dry and unlike the picture in the menu. I understand if mcdonald burgers don't appear the same from menu in real life but I honestly expected more from this place. In the picture (top), you can see that the cake is made out of 1/2 cheesecake filling and 1/2 green tea filling. However, what we got (bottom 2 picture) was a 1/4 cheesecake and 1/4 green tea filling. The other half was made out of a typical but DRY sponge cake. For 12.99 I have expected more. I can barely even taste the matcha. We asked the waitress why the cake was so different than the menu and she did not give us a proper explanation. She said "There are cheesecake and green tea filling. It's right there". Her boss quickly came by and asked her what's wrong. I can hear their conversation since they are standing behind me but they did not offer any solution. Not even an apology. I will definitely not come back to this place again due to its poor service and overpriced food.