Purchase a 3000 bike from them - great experience from the sales perspective. The service side really doesn't seem very helpful or excited. Bikes was in the shop for 4 days and still wasn't completed correctly. Bike was dirty from grease on the seat, grips and wheels. Since they are the only cannondale dealer in las vegas I have no choice but to go for them when it comes to factory service. I emailed the GM but sadly the level of customer service I have seen so far , I'm not expecting much change to happen.