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| - This looks like a pretty brand new place, the place looks spic and span but the service is too slow. The workers, albeit very nice, moved at a snail speed and each food came out one at a time. For a Hong Kong style cafeteria place, that is unacceptable. But I will give this place a few months and hopefully the service will pick up. I hope it does well, it's a good concept and will compete with neighbouring restaurants if the service is faster and they continue churning out good food. There were like 4 different "restaurants" but in the same store/area: crepes, sushi burrito & poke, bubble tea, Taiwanese fried chicken and wonton soup & lo mein. There should have been more seating especially with people waiting so long for their order. There were 8-9 tables.
The food wasn't bad. We had the Kimchi XL fried chicken (9.99) and shrimp wonton soup (6.99). The prices are fair. The fried chicken was cooked decent (somewhat moist) but under seasoned. The crust was Taiwanese style and was crunchy. Didn't really get any kimchi flavour. They cooked to order so that's good. The shrimp wonton soup was decent. My husband is Chinese and I am not so I thought it was flavourful but he said it was standard, not that special. For the price, it's pretty good. Come with 4 big wontons, shrimp was cooked well and flavourful. The soup was good, standard broth and okay seasoned. I thought the noodles were fine but my husband said it wasn't that good and they were stuck together. That's kind of noodle soup 101, you gotta stir the noodles around! The old man that made it was super nice and sweet though.
I also had the hazelnut milk tea (4.99), not good. No black tea flavour. Tasted like almond milk but with hazelnut flavour and sugar. Another annoyance was it looks like each order was done one at a time so my bubble tea was made after the other dishes. This is very inefficient because there were at least 4 workers at each "restaurant" station but each order was made one at a time? They'll need to speed up or every customer would probably not come back.
Another note: I thought the workers, clearly new at the restaurant biz handled this one disgruntled customer well. I have no idea what was wrong but she had complaints and the employees were trying very hard to please her. Her english was terrible but she kept getting mad at the workers (whose english was bad too) for not understanding her. It looks like she ordered one dish and milk tea. Unless there was a hair in it or it was inedible, my goodness lady, just eat it or throw it out, why make such a fuss? It's such cheap food! She was also asking for an elastic band? I've never seen this at any other restaurant lol.
I'd come back because I like the concept, convenience and the food was decent. If the service doesn't pick up, it's doomed to fail regardless of the food is good!
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