Dropped into this location for a quick smoothie while waiting for my ride. Upon entry the place looks clean and tidy. I guess that's because they have not many customers due to their service. Upon walking up to the counter I wait 4-5 mins before asking the two ladies in front of me if anyone came to serve them yet. They advise no and that it looks as if there's only one person working. A few moments later a cashier/employee by the name of Roxana walks from the back and takes all 3 of our orders. I make my special request and she tells me a price of $4.99. She doesn't state my price WITH tax so when I get my change, without a receipt I request the receipt I should have received in the first place.
My drink at minimum isn't too off. She omitted the banana as requested but didn't add the extra sweetener as I requested. Nothing to complain about since looking at my receipt she didn't charge me extra for it anyway.
So for my 20+ mins in their store I observed the lonely one cashier take drive thru order, one or two counter orders, make drinks, and wash dishes in the back all by herself. She looked tired and wore out. Under paid and over worked. I totally get why she lacked enthusiasm and great customer service.