The food was good. If I had to compare it I'd say that the food tasted better than Denny's or IHOP but not as good as Eggs Works or the Cracked Egg. The food is pretty affordable. The plates are about $12. The best thing we ordered was the western burger (name?) it was juicy and flavorful. Everything else just tasted like basic diner food.
The customer service here is lack luster. I understand that they are understaffed (that's what it looked like), but If the food isn't going to stand out then the least that they could do is make sure that the drinks are refilled, that the table has straws, and that we don't have to ask for basic customer service.
I'll be back but I hope the service improves.
... UPDATE...:
I was contacted by the owner to come back in and review the place again. This time the customer service was great, but I think it's mainly because they were focused on trying to change my perspective on the restaurant. One thing I can say is that the food was so good this time. This place has better dinner food than breakfast food. We tried the Pasta Mia and we were impressed by how balanced the flavors were. I recommend that dish 100%. this place is around the corner from my house so I'll be back.