Cute Salon and their pictures of their end results seems to look great. I even found a few on here that I actually used to show the stylist there what I was looking for (the pics were of actual cuts she had done). I went in with very long hair and was looking for a big change. I haven't found anyone in the area since moving here that gave me good trims and was taking a huge leap of faith in allowing someone I had no rapport with to cut my hair that short. I felt I was pretty clear in what I wanted especially with showing her a couple of her own pics of her own cuts she had done. When I first got there, I was taken straight to the chair which was great. But things went downhill after that a little. I was all wrapped up in the nervousness and excitement of a big cut to really process it but now that I look back, I didn't receive the best customer service. I felt rushed during the whole process. She didn't take time to listen and she was constantly looking around after asking me questions to get conversation going (indicated she didn't really care). She rushed through my shampoo and she was rough and rushed with brushing my hair. What I ended up with was not at all what I wanted. I ended up leaving disappointment and hoping that as the day caused it to settle a bit, It would look better. However the opposite happened. I have two DRASTICALLY different layers with no smooth transitional layers to blend. My hair looks like a mushroom or a bowl cut of a thin super short layer with a weird goofy long/awkward layer under it. I now have to figure out what to do and place trust in someone new again elsewhere which is freaking me out. I'm afraid it will have to be butchered too short to get it fixed. I am posting pics of what I wanted with what I ended up with. Judge for yourself. I am so upset that I put trust in her for this :(