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  • The food here was really good and they usually provide endless chips and salsa. However, the service we experienced was terrible. I'm not exactly certain what the circumstances were for the restaurant, but it was incredibly difficult to retain the attention of the staff and especially our server with regard to placing drink orders, drink refills, placing our food order, requesting silverware, and even a chair to sit in. We were sat at 6 pm and were told by the hostess that they were grabbing one more chair to fit our party of 8. We did not see that hostess again for 30 min. Luckily we were able to ask a bus boy for help with locating us a chair. Our drink orders were not taken until 6:20p, and we requested drink refills twice before our food order was taken 45 mins later after we successfully flagged down our server on a fourth attempt, at which point another server assisted with our refills as our server took our order. While waiting, we also requested refills of chips and salsa multiple times without result. Our food did come pretty promptly, however they had one order completely wrong and had to have it remade while we, of course, waited further. The table we were sat at was so close to an entry way that a party at our table was jolted by staff every time they walked through, and at one point staff physically moved her chair to move through the entry way to sit another party. Im not certain if this was a situation where the restaurant was understaffed and/or the server was having a really off night, but communicating something around what was happening would have put our table at ease, especially after we voiced that we've put in the same request multiple times without result. Looking back, I would likely have gotten up and left at some point before our food orders were placed, because we certainly did not receive what we paid for. As much as I like their food, this experience was enough to encourage me to not come back.
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