Amazingly nice staff! Very clean and open for you to see all. Dogs are free to roam around while waiting for owners (provided they are social dogs). My dog didn't even notice I came in as he was so busy with dogs and visiting staff and patrons. Pricing is better than other groomers. I have a very large dog and have always done at home baths or self service due to cost, staff, and shop appearance. Now I am taking him to be groomed here regularly.