Eliot Lee, RPT, is incredible! Nice and very knowledgeable. Today he tuned my 7' concert Bechstein grand piano. I could not be happier with the results. The tone it produces is beautiful. Before he worked on it, the E7 was so ear shattering that I barely wanted to play. He put a historical temperament on it, and now I can hear key and modal colors that I couldn't before. If you have a piano that needs any kind of work...call him!