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  • TERRIBLE OWNERS!! DO NOT ORDER CAKES HERE! I went in store to order a cake for my sister's birthday. I usually go to Freed's bakery but my sister really wanted a specific ice cream flavor they have at BR. I basically ordered a cake-sized cupcake which you would think wouldn't be hard to make right? I came in to pick it up and it was nothing like the picture I agreed upon! The difference wasn't so bad but what really turned me off was the customer service I received from the owner! He told me "I'm not giving you a discount, I don't play those games with people like you". First of all, I was never implying a discount and second, a simply apology and acknowledgement of your mistake would have sufficed. He would rather lose money and a customer over a mistake he couldn't own up to! Absolutely ridiculous!! Will never come here again!
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