I bought a 9 inch turkey sub today at this location. On my second to last bite, I bit something hard and I pulled it out of my mouth. At first I tried to figure it out but couldn't, it resembled a 1/4 tooth pick. I finished my last bite and proceeded to place an order of a Sammie and showed the sandwich maker. When I showed her what I found in my sub, this was her response verbatim- 'it is not within our control' I was upset because she was not apologetic nor showed any form of empathy. I told her that she needs to give this feedback to the owner and she continued saying those same words. I was taken back by this, especially in a time of many options and variety. I most like won't buy another sub there.