We found Phoenix Ale Brewery on Yelp and we're excited to try a new-to-us Phoenix spot with such a high rating. Unfortunately, our experience missed the mark. I knew it was a bad sign when it took more than 10 minutes to get a drink order in. The restaurant was not busy. The service staff seemed confused- we had 2 different people as servers but both were unsure about who had taken our order. This might sound dramatic, but it then became my responsibility to make sure that our order was placed instead of being taken care of by our server(s). We ordered the pretzel bites, Mac and cheese with bacon, and the chopped salad.
The pretzel bites were fine- they came out piping hot and had great presentation. However, they had some sort of herb on top that wasn't our favorite.
The Mac and cheese was too spicy to eat- and I'm all about the spicy life. We didn't finish it or take a box. The chopped salad was just....a salad. Nothing exciting. We also added avocado and we got two small slices of an unripe avocado.
No one came and checked on us during our meal. After sitting for a while, I finally had to go get our server so we could pay. Again, frustrating when we came for a relaxing experience. Perhaps this is a good spot to grab a beer in nice ambiance, but I won't be back for food.