I've taken my sweeper (yes, sweeper; not vacuum) for repairs here twice. I have a cheap sweeper from Target. I think it cost $70-80 when I got it 3 years ago. The first time it was a cheap fix ($30) and the sweeper ran great afterward. The most recent time, it was a more costly repair ($50) and I wish he would have called before he spent the time and parts on the repair because I probably would have just bought a new sweeper instead of having the repair.