I honestly can't see what the fuss is all about. I went for lunch (no burgers---booooo) and my sandwich was good. It took forever so they gave us some free sweet potato fries. Maybe they were meant for someone else that left to find food before they starved to death. Thankfully my after lunch appointment was running late otherwise I would had to leave too. Granted, they were busy and the staff did their best to keep up but for lunch, I walked away thinking...huh??? Maybe Fran had the flu