Went there on a recommendation from a friend. I was surprised because the ambiance is very dreary, no warmth to the room. We ordered and it was delivered in a timely manner. The food was not pleasant to look at and as everyone knows you eat with your eyes first! I had the Quiche Lorraine, when it arrived the top was completely burned and in their defense I did not send it back. I scraped the burnt part off the top, the remainder was very good, the crust and eggs adequate. I spoke with two of the employees about the dish being burned and they just "blew me off" one actually said that it HAD to be burned so the middle would be done??? Ludicrous! No apology or offering to make it right. They do have great lattes, with very artful designs and very tasty! As we sat and stayed for quite a long time because we were celebrating a birthday, the smell of burning food was very pervasive! That was a constant smell all the time that we were there. I will not and cannot ever recommend this place due to the complete lack of trying to please the customer and the terrible burning smell of food!!