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  • The crowd at this bar is generally older and likes to "stand and model". They are very disdainful and people here trying to convince others they are omnipotent. The bar tenders would rather cater to their friends and hand out a beer or glass of wine then take the time to make a mixed drink for a customer since this takes too much time. I am an executive from Brecksville, Ohio and have taken my clients from NYC and LA to this bar. We got there on a Friday night and had to wait in line for about 20 minutes for several martini's only to have the drinks taste very bitter and over-poured in the glass dripping on the bar. I have gone to this bar in the past and was told to walk to the downstairs bar where they have more time to make mixed drinks. I was told by a bartender named Keith at the top bar they are too busy. I stopped spending my $200.00 per night that I would have spent on mixed drinks at this bar, and traveled to The Cleveland Warehouse District to a straight establishment where they cater to upscale clients that appreciate my business, thus spending my money happily elsewhere. This bar has really gone down hill in the recent years and cannot cater to upscale clients that are willing to spend their money here. Since the bartenders have so much "attitude" and are unwilling to cater to the upscale clients that patronage this establishment I have told my gay hairdresser in Lakewood about the incident and he has managed to rely the message to his gay clients within the community. We joke about this place every time I get my hair cut and talk about how this establishment has really gone down over the years and are really shocked it is still open? (they have a banner on their building now catering to Drag Queens so they are really grabbing at revenue here). I have even tried to talk with the owner John about the customer service issue and he just blows you off as all the bartenders are his personal friends and he could care less about customer service and taking constructive criticism in order to better his business model. I will not go to this place and spend a cent here every again, as word has gotten out in the Cleveland gay community that people feel that same way about his establishment.
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