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  • Very poor experience at Hertz Las Vegas airport!! Might as well use a bargain rental agency. Hertz is supposed to be "the name" in car rental, but they failed me. Went to get my car, only to find that it was dirty. Very dirty. I could see where the car had been taken through the automated car wash, but I could also see every area of the car that isn't reached by that automated car wash, and apparently isn't reached by any of their lazy employees either! When I went to complain, it took a while to find someone who wanted to claim that they were in charge of this circus. When I finally did, the supervisor would provide me with a clean car, but rather took us though the automated car wash again. I have to admit, that's a part of Las Vegas that I hadn't seen before, but the car was still dirty in most of the places that it was before we rode through the car wash. Very poor product. Very poor service from supervisory staff. Done with Hertz. I paid more to rent here to avoid the BS that's abundant at the discount car rental joints. Apparently, it's not worth it.
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