Went here in January when I was moving. Reserved the 26' for 39.95 for the day. When I arrived was told I could only have it for 5 hours that they didn't show my full day reservation - even though I had an email showing it. Then I am told that they don't have any 26' trucks that I would have to take the 20' truck for the same price. Why have me reserve something and not give me what I reserved and then charge me the same price for a smaller truck???
SO - my son is moving now and we reserve the 15' truck and I am told that via the phone - NO PROBLEM we will have the 15' truck for you and you will have it for 24 hours. What a joke!!! I get a call the night before and am asked if I can bring it back mid-afternoon because they have others wanting it. UMM - NO!!! This is why we reserved it so far in advance! We get there this morning and I am told they only have a 10' truck for the price of the 15' truck! WHY offer the larger ones and then charge me the same amount for something so much smaller. I think this is a complete rip off as you can never get the larger truck for the price and end up paying more because you have to make 2 trips moving when if you would've had the right size truck you wouldn't be making 2 trips and getting charged all the miles.
I will NEVER use this company again! At this point, I would rather overpay someone to move me then have to get ripped off by this company!