The Handy system is very easy to use. I love the reminder notifications. The first house cleaner they sent Latoya was energetic and did an amazing job. She even arranged my little boys room and when he came home he loved it! Plus she was on time and cared about the quality of her work.
This is an update from my original review.... the orginal housekeeper tried to cancel on me the next time the day before I had 14 people coming for my sons birthday. Then I told her to assign it to someone else then, and she said she would be there even with her migraine at 2. She showed up very late and did a shabby job. and left an hour early. I paid for 4.
The company was great about refundiing my cleaning money, so I have to give the customer service an A plus.
The housecleaners are freelance however, so you never know what you will get and it is not very professional, like an organized company with employees would be.