Where do I even start, made an appointment by phone for the next day. Go in 15 minutes earlier in case any pre-appointment paperwork or questions. No one ever mentioned the 45 minutes of paperwork just to wait 20 minutes to be almost an hour and a half late for my appointment on the chiropractors end. I'm not getting paid for my time I'm paying for my time in that office. Not only that but you think they would tell us that we need the main insurance cardholders ssn, would've been great to know walking in and not panicking for 20 minutes on whether or not we can get it. The chiropractor himself was awesome and extremely helpful. It's the front desk receptionist that "helped" us that gives this business a bad face and makes the company look like they don't care about their patients. The multiple times I brought up multille different issues brought forth because of lack of information that could've been prevented just by mentioning a little information on the phone when making the appointment. Then she has the audacity to look away and act like she didn't cause any problems. Good chiropractor not the best front end help which makes it really stressful and makes this place not a priority. A good chiropractor but you can find good chiropractors In better offices.