Stopped in for an oil change and they had no availability for same day service. I made an appointment for the following day at 9am... my oil change with my appointment took 1 hour. At the appointment I was told I need new rear brake pads like yesterday and they wouldn't recommend I drive much further... I paid cash for my bill asked for a receipt thinking these brake pad recommendations would be on the receipt... they weren't... mind you since this oil change was taking so long I had been looking for my car several times and I never saw the tires coming off to check my brake pads. When asked for these recommendations in writing... Shea who didn't look at or work on my car hand wrote a note on the receipt with what I was told needed to be done like yesterday. Seeing as how I had already given an hour for an oil change I did not have the brake pads changed that same day... instead made another appointment for 4 days later. Meanwhile over the weekend I get a call at home from Shea asking me to please pay my bill for my oil change as he never swiped my card (I PAID CASH) and that if I could please pay quickly as corporate is down his back over it.
I canceled my appointment for the brake pads and went else where seeing as how they can't keep records straight of me paying cash for an oil change, calling me days later requesting payment... clearly these guys don't have it together enough to be working on my car.
For the record I did take my vehicle to another company for a full brake inspection and they took my tires off came and got me showed me exactly what my brake pads looked like at 6mm and no changes needed at this time.
Buyer beware save your time & your money and go somewhere else! And if you do go here save that receipt for your records when they call you days later asking for payment again.