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  • I have two small children one which happens to be in his TERRIBLE THREES. He saw a episode of Umi Zoomi that was all about meatballs. Which of course meant I had to find a place to get him some for dinner. It had been quite sometime since I had gone to Olive Garden. Generally the food leaves something to be desired but more so is back in the BAY AREA the service was TERRIBLE. This location totally CHANGED my mind. I will be back OFTEN. Our server Crystal was friendly, helpful and spot on. Not only did she make sure our glasses were filled but she always provided a smile.However the best part of the evening was when my son dropped one of his meatballs. She made sure to send two new ones over to our table free of charge . She saw it happened and took action. She didn't take time to even ask if we wanted more because she CARED enough to recall the whole reason we were even there was for MEATBALLS. Often I get terrible service these days especially with my kids but this was one time a Restaurant Chain WON me as a customer.
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