I went in ordered a tea and not only did I get no milk I also got no spoon. I had to use my finger but mistakes happen. After ordering the breakfast I noticed the bacon and Sausages were burnt and even the toast seem over done. After the first few bits I said to the server and she said I can get you more bacon and Sausage. I took one or two more bites. Then decided this is so awful I cannot eat any more. I told the server I just want the bill and was charged full price the only thing they removed was the tea. I then asked to speak to the manager who got very defensive saying well he had no complaints about this.