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| - If our waitress was not so nice, and if it was possible, I would have give this restaurant zero stars. We went there for Thanksgiving dinner and we're highly disapointed, not only in the food but in the atmosphere and in the management. Tables were extremely close together, (when my daughter, who is tiny, wanted to use the restroom people at two other tables had to stand to let her get up and then get back to her chair) it was not decorated for the holidays and the background music was terrible. We try to go to a nice restaurant at least twice a month for dinner and this one was a mistake.
One of the people in our group of four is a vegetarian. Before making reservations we called three times to inquire if they would had a vegetarian menu available on Thanksgiving. We spoke to a different person each time. Each time they assured us that they would have many options on the menu. We reserved and when they called to confirm we asked again. Again we were assured that there would be several vegetarian meals available.
When we were seated and looked over the menu there was not even one meatless entree available. I asked our waitress for the vegetarian options and she informed us that they DID NOT have any available. My first instinct, which I wish I would have followed, was to walk out then and there but there were no restaurants with last minute reservations. She went to check with the chef. Returning she told us that they could boil some pasta. We told her it was not acceptable for Thanksgiving. She returned to the kitchen and came back to inform us that all aspects of the Thanksgiving menu, with the exception of the mashed potato, had meat products in them. She then offered a Flatbread pizza with vegtables on it. The vegetarian didn't want to cause issues so with disappointment ordered that and a side of mashed potatoes.
When the food arrived it was very dissapointing. Thanksgiving dinner was salty, presentation was lacking and the Turkey which had too much dry dark meat was not flavorful at all. One person ordered salmon which was good. The vegetarian meal was very marginal especially for Thanksgiving. What we order from our local pizza shop is much better and at least half of the price.
When the bill arrived it was $160. SO NOT WORTH IT! We felt like it was money wasted. The small side of mashed potatoes was $6.99! At the very least, they should have comped them or her desert after four conversations confirming they would have a vegetarian menu. Did they really need reservations so badly that they couldn't be honest?
Because our waitress tried so hard, and really felt bad about the situation, and because it was a holiday we gave her a generous tip and left NEVER to return again! We have enjoyed other Landry restaurants but are unlikely to patronize them either. This waitress told us we were members of their reward program and credited what we spent to our reward account. She was the only one to do this after about 12 trips to the Grand Concourse, also owened by the same company. For us, there are too many other better options available than to go to this restaurant.
Please think twice before eating here, especially on a holiday!
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