The way I got to know Justin and Elite Floor and Furniture Cleaning is not common. I have not had my floors cleaned by him. I was "promised" a free floor cleaning from a company calling themselves Elite, nothing else. After talking with our contractor, I wanted to wait to have my tile cleaned until after the remodel. So I tried to find the company. He had no clue what I was talking because this was not the company. As I was talking with him, there was another costumer who went through the same thing, came here and wrote a negative review. I am doing this because, just like that guy, the company did not show, were pushy and did not show good work ethic. Justin called me back today to see if they had come. I told him they did not and did not contact me until they were 30 minutes late. They then called this morning seeing how we liked the service. I told them I wanted to wait till we were done with the remodel, and they again asked for a date as to when that would be. Needless to say, I am not happy with the other "Elite" company in Gilbert. Justin has shown great integrity and patience with me. He also agrees that we should wait till the remodel is over, which the other company did not think was necessary. When it is time to get the floors cleaned Justin will be one we consider! Integrity is HUGE with me!!!!