I called to place an order for pickup on July 3, 2016. My child has a dairy allergy and whenever we get pizza, we always order a separate pizza for him without cheese. Apparently this just isn't possible at Hungry Howies! The young man on the phone put me on hold only to come back on the line to tell me he doesn't have a button for that on the computer. I asked him if he could just tell the person making it not to put cheese on it. I suppose that was just out of the question because the answer I kept getting was "The computer doesn't allow me to do that". Wow. I was completely shocked that a simple request couldn't be done because computers run this business leaving ZERO room for actual customer service. Needless to say, I cancelled my entire order and went to Barro's where they gladly put the order through without a problem.