| rev:text
| - I read MM's review below, and then checked out MM's other views and came to the conclusion that MM is kind of a cranky moron who's bizarre complaint needed an answer:
Mechanically speaking, Wayne's is the shit. In a demonstration of mechanical love, they also have ethanol free gas on tap. Gas-o-hol can be very hard on the rubber/plastic components of older vehicle's fuel systems as well as most power equipment. This goes ditto for relatively modern carbureted dirt bikes, but I digress.
We have been having Wayne's do our auto service for several years and they are honest, skilled and have given good realistic advice about our options in terms of repairs. We have had zero negative experiences w/Wayne's. After my partner's last brake job (one brake pad wore through to the metal and scored the disc a bit), I noticed that Wayne's had resurfaced that brake disk w/o charging us. I've had shops (Midas for instance) try to claim I needed a new disc d/t the same sort of mild scoring. Last week Wayne inspected my partner's leaky gas filler hose and fixed it on the spot, despite her being a drop in ( admittedly it was just a loose hose clamp). Amazingly, he did this for free along with giving her some good advice. Will you get free stuff from Wayne's too? I have no idea, but I love the fact that as regular customers, my partner and I are treated like regular customers rather than a revenue stream to be exploited. We feel like that's something that has been lost at many places and something we really value. It's totally old school to have a neighborhood garage that one can trust, and having employees with interesting facial hair is certainly a bonus .
Lastly, there are shops I know of where I might advise women to send a male friend or partner/spouse to negotiate repairs d/t the possibility that that shop might try to rip off women. I have no such concerns with Wayne's-I'd even send my Mom there. My only lament is that Wayne's long time lawn mower repair person seems to have retired, thus that awesome service is no longer offered.
Having said all of this, like the reviewer below,I want to urge you not to go to Wayne's because currently, Wayne's has been able to book us in and get our repairs and maintenance done very quickly. Selfishly, I'd hate to see that change-I only make this rather long winded comment out of my desire to counter MM's low ratings (Really MM, you had to rip him twice on the same service all those months apart?). In closing, I cannot imagine a nice friendly honest straight shooting dude like Wayne or any of his employees raising his/their voices to anyone who wasn't extraordinarily and persistently silly.
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