Brad was very professional and very clear as to what to expect, work-wise and cost-wise. We had a "hunt for the source" issue of several outlets not working. I looked all over for a GFCI that might have tripped, found none. Brad gave us a fair flat rate fee, and started checking the whole house, following wiring and found a faulty GFCI behind a bookshelf loaded with junk in the garage. Now he could have us charged hourly and strung the job along, racking up some $$, but he didn't. It took him a bit more than an hour - back in business. Would definitely recommend him. He knows what he's doing and has integrity going about it.