WISH I COULD NOT EVEN GIVE A STAR! It's a random Tuesday night and my husband wanted to satisfy a craving of having KFC after a LONG day working in the Arizona heat! We got lucky and found one extremely close to our home....and to are surprise we pull up and it's closed 1 HOUR before what was posted on any websites saying there hours we're till 11pm!!! Even bothered to call and got am extremely rude man who said his name was "Bob" and offered me NO HELP!!!! Hope that was his real name....the customer service in 2016 is HORRIBLE!!!! THANK GOD WE LUCKED OUT AND WENT TO NATIVE NEW YORKER DOWN THE STREET! And without saying a word of our experience they took care of us in no time!!! Wish we had more people like this.... I'm definitely going to follow action and get some answers on why this location was NOT OPEN! I'm sure we weren't the only ones affected....