2 stars because the service is too casual for a upscale restaurant and the food is not outstanding for the price.
i mean to say the servers are not very dignified or well trained. in spite of there poor service i tipped them very well because i am a dignified customer.
Restaurant is clean.
The girls at the front are very helpful.
Nothing much to write about the ambience as nothing is quite exceptional other than beautiful chandeliers all over the places.
Server started to called me buddy, as if we are neighbors. that behavior belongs to smaller restaurants.
I accept i did not order my prime rib right, but the correction made by the server is not professional enough. It's like pointing me out as if i dont know nothing about eating steak.
Food is dropped on our table as if the other side of the restaurant is caught on fire. There is no gentle placement of the food on the table. Again they behave very casually. They should remember we pay for the ambience and service ethics too.
We are party of three people and the table we sat at is quite big. Servers lack minimum common sense to bring in individual sauce cups instead they just left large sauce containers in the middle and we struggled to stretch across the table to dip meat.
I have eaten at so many upscale restaurants so can easily differentiate .
we ordered 3 entrees , i ate Prime Rib and i will review about what i ate.
30% of the prime rib is filled with Fat. i like it but just saying.
Beginning 10 bites are superb and then after chewy part starts. seriously prime rib suddenly turns into a chewing gum. Not sure why the same experience did not last until the end.
meat dipping sauces (4 different kinds) are so good, i recommend trying them all and stick with what you like the most. I personally liked Peppercorn , Wine based, garlic based sauce.
Huge Prime Rib portion, i ate 70% and packed 30% for my puppies.
Overall food experience is better than service.
If you have money, Go ahead give it a try.
If you experienced fine dining earlier then think before you pick this place. You may not experience similar hospitality .
Try it if you never experienced fine dining earlier , it will help you for comparision purpose.
Thanks for reading my review.