I can only echo what so many have said here - this place was great.
Food: had falafel sandwich, cabbage salad and FREE apple cake because it was my first time (I'm from the States). It was incredibly delicious, on par with the best I've had. Cabbage salad was nicely spiced, a good helping but not too much. Apple Cake was WOW - never had anything like it before.
Service: just like they say, "Friendly" was the key word. Elias obviously cares a lot about his clients, and seeing a whole bunch of regulars come in showed that.
I only have 3 more days left in T.O., I may just eat here each day.