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http://www.openvoc.eu/poi#funnyReviews
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  • Just had the worst experience at Arrowhead Dentistry. Literally, left their office in tears. After experiencing pain while having a filling procedure I suffered anxiety and chose not to proceed with the other fillings being replaced. When informing Dr Chase his response was "whatever, I just work here" instead of clarifying why I didn't want to proceed. When his assistant confirmed I was not doing the other filling replacements his response was "whatever she wants!" Dr. Chase was insensitive, rude and unprofessional. His assistant apologized profusely for his lack of professionalism and agreed no one should be treated like that. She was very kind and caring and explained it wasn't me he was just having one of those days. When it was brought to his attention I was upset, he chose to blame me for his unprofessionalism. Once I stated the fact that he was arguing with his patient he finally chose to apologize. Too little to late. He clearly didn't care when I told him I would not be returning. Told me to let his staff know where to send my dental records. When his office Manager Diana spoke with me and head she too was apologetic and was also surprised at his behavior. She was very kind and caring when seeing how upset I was. We won't be going back there!! If I could give zero stars on this rating system I would.
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