If I could rate a 0 I would! My boyfriend took his car there on 1-18-16 to get smokey aftermarket lenses & was promised to get the car back no later than 1-22-16, after several non responses by my boyfriend, I drive up there myself on 2-6-16 unaware of the business hours but according to these reviews they're open 24/7 hmm imagine that, while walking slowly & peering through the fence I'm using my fob to try to set
the alarm to go off & the car isn't responding which is telling me they've done something illegal to the car! I open the office door & see 4 very young children playing in the office, no adults around! Then I go to look outside & see this man that had been at the hot dog stand in front of his shop walking towards me, I say by chance do you know Juan the owner of this place he says yes that's me! I tell him listen I need my car back NOW! He shooed me away saying the business is closed come back next business day & the work isn't done on your car! I explained listen I know you haven't done SH*T & I want my F*CKING CAR BACK NOW! He told me no! I'm contacting the BBB, metro & all the news stations! This is illegal. Of course while looking online trying to see other reviews I come across the Yelp reviews! This guy just has no idea who he's messed with! I have several metro cop friends & this guys shop is going to be shut down this guy required $500 upfront for the after market head lamps. No receipt nothing & still refusing to provide a receipt! After 2 weeks of having the car he's demanding $1500 extra, today $7800 now. Called our financial institute & they said sorry nothing we can do! I said so if I miss a Pmt you come to get my car, how about you go get the car from them & they said we can't. Fully annoyed!!
Just finally got to the proper person with the DMV & they stated they did indeed auction off my boyfriends car & the new owner registered the car on 6/29/16!! Can you smell a lawsuit?! You better be ready is all I have to say!!